The Friday Funny: Evaluating a helpdesk (but out of your usual context)

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Posted by: Jane Davidson & Patricia Rogers

We all know about the importance of context. How would you go about evaluating a ‘helpdesk’ in Medieval times?

When you think about it, many of the criteria would actually be the same: quick response time, clear explanations that are at a level and in a language

Read the whole post –> The Friday Funny: Evaluating a helpdesk (but out of your usual context)